#38 of 428 hotels in Florence based on Tripadvisor
Thomas
United Kingdom,
April
2024
8.6/10
I had a wonderful stay at this hotel. The modern and lovely new part exceeded my expectations, although the tight and outdated bathroom was a bit uncomfortable. The terrace was a great addition to my room, offering a nice private space to relax.
Rooms
8.0
The room in the new part of the hotel was more than I expected, with modern furnishings and a lovely terrace. However, the tight and outdated bathroom and elevated bed were slightly inconvenient.
Service
9.0
The staff were incredibly helpful, kind, and always eager to assist with anything I needed. Their cooperation and friendliness made my stay even more enjoyable.
Location
10.0
The location was perfect, allowing easy access to the main attractions on foot. The view of the river from my room each morning was absolutely fantastic, and the proximity to key sights like Uffizi and il Duomo was ideal.
Dining
7.0
The dining experience was good, with a well-stocked breakfast offering multiple choices. The coffee was particularly great, although there is room for improvement to enhance the overall dining experience.
Facilities
9.0
The hotel facilities offered all the comforts of home, and I particularly enjoyed the great view of the river from my room.
Lindsay
United Kingdom,
February
2024
9.0/10
My stay at the hotel was truly unforgettable. The rooms were incredibly spacious and the bed was extremely comfortable. I was lucky enough to have a terrace the size of another suite overlooking the Arno River and the Ponte Vecchio. The updated modern decor added a touch of elegance to the room.
Rooms
9.0
The rooms were spacious with a bed that was extremely comfortable. The terrace overlooking the Arno River and the Ponte Vecchio was spectacular.
Service
10.0
The service at the hotel was beyond incredible. The staff were helpful and provided great advice on exploring the major attractions. They were extremely accommodating, going above and beyond to assist with everything.
Location
9.0
The location of the hotel was absolutely delightful. The facilities were elegant, and the breakfast room overlooking the Arno River was a delightful experience. Being close to the Uffizi gallery made exploring Florence so convenient.
Dining
8.0
The dining experience was outstanding. The complimentary bottle of fizz on my birthday was a lovely touch. However, it would be even better with more menu options.
Facilities
9.0
The hotel's facilities were top-notch, providing everything I needed for a comfortable stay.
Robin
United States,
December
2023
8.6/10
Staying here was a mix of surprises! Being an apartment-style stay, the room wasn’t made up daily, but the view of Ponte Vecchio was a lovely and unexpected delight. The room was a bit chilly, though.
Rooms
7.0
The room overlooked Ponte Vecchio, which was very nice and a nice surprise, but it was somewhat chilly.
Service
9.0
The service was amazing! The staff were cheerful, friendly, and polite. They even helped me buy last-minute tickets to Cinque Terre.
Location
10.0
The location was superb! Right next to Uffizi Gallery and a short walk to il Duomo. Close to great restaurants, providing a mix of convenience and tranquility.
Dining
8.0
Dining was incredible with a wide selection of food in a beautiful setting, truly representing the essence of the place.
Facilities
9.0
The facilities were elegant and relaxing, with a delightful breakfast room overlooking the Arno River. A perfect blend of comfort and elegance.
Great Location
Chilly Room
Eric
United Kingdom,
December
2023
8.4/10
The hotel offers spacious, clean rooms with a huge bathroom, fresh towels, and bathrobes. The lack of air conditioning in city-view rooms may affect noise levels. The service is incredibly attentive, with kind and welcoming staff keen to assist. The location is fantastic, near Ponte Vecchio but noise from the stone street can be disruptive at night. The dining experience is excellent, with a broad selection though additional coffee service would be appreciated.
Rooms
8.0
The large, clean rooms with a huge bathroom, fresh towels, and bathrobes were impressive, but the lack of air conditioning in city-view rooms might impact noise levels.
Service
9.0
The service is incredibly personable, with attentive and immediately responsive staff, making the stay more enjoyable.
Location
7.0
The location is fantastic, just beside Ponte Vecchio and all the 'Must See' spots, although noise from the ancient stone street below can disturb the peace at night.
Dining
9.0
The dining experience at the hotel was fantastic, offering a beautiful spread in a lovely breakfast room with an excellent variety of choices.
Facilities
9.0
The hotel boasts excellent facilities that perfectly complement the overall experience.
James
United Kingdom,
November
2023
9.2/10
I had a fantastic stay at the hotel with clean and comfortable rooms and the great view of Ponte Vecchio and the River Arno. The service was top-notch, with very helpful staff providing valuable information about the city. The location couldn't have been better, just steps away from iconic landmarks like the Uffizi Gallery. The dining experience was delightful, offering diverse and delicious options. The facilities were excellent, making my stay even more enjoyable.
Rooms
9.0
The rooms were clean, comfortable, and surprisingly spacious with a huge bathroom, offering an excellent view of Ponte Vecchio and the river.
Service
9.0
The service was wonderful, with professional and extra friendly staff who were very helpful in planning my visit to Sienna.
Location
10.0
The hotel's location was perfect, right across Ponte Vecchio and in easy walking distance to major attractions like the Uffizi Gallery, ensuring a fantastic sightseeing experience.
Dining
9.0
The dining experience was excellent, providing high-quality, delicious food in a stunningly beautiful dining room. The breakfast had a diverse selection with excellent coffee.
Facilities
9.0
The hotel facilities were top-notch, enhancing my overall experience.
Great location
Pricey
William
United States,
August
2023
9.0/10
I had a wonderful stay at this hotel. The rooms were spacious, clean, and overlooked the Ponte Vecchio and the Arno River, providing a tranquil setting. The service was exceptional, with the staff always ready to assist with any needs. The location was perfect, within walking distance of all the main attractions. The dining experience was delicious, though I wished for more coffee refills. The facilities were top-notch, ensuring a comfortable and pleasant stay.
Rooms
9.0
My room was large with plenty of walk-around room, the bed was firm but very comfortable, and the large wardrobe had plenty of hangers and drawers, including a safe. It was clean and quiet with a fantastic view of the Ponte Vecchio and the Arno River. Great value for the standard double room I booked.
Service
9.0
The staff was always friendly and willing to help, whether with taxi bookings, dinner reservations, or providing directions to tours and attractions. They made my stay hassle-free and enjoyable.
Location
10.0
The hotel's location was fantastic, just beside Ponte Vecchio and close to all the 'Must See's', making it convenient to explore Florence on foot. Being on the river bank added to its charm and offered easy access to everything I wanted to see.
Dining
8.0
The dining experience was delightful with fresh and delicious options every day. The breakfast was a highlight with the best scrambled eggs and wonderful coffee served in a beautiful dining room. The variety was excellent, though I wished for more opportunities for refills like a second cup of coffee.
Facilities
9.0
The facilities at the hotel were top-notch, ensuring a pleasant stay. Everything from room service to valet parking and tours/ticket assistance was efficiently managed, adding to the overall convenience and comfort of my visit.
Julie
United States,
July
2023
8.8/10
This hotel is a gem in the heart of Florence. The rooms are not only beautiful but also filled with delicious foods and drinks. The service provided by the hotel and its staff is exceptional, with friendly and helpful personnel. The location offers unbelievable views and is ideal for exploring the city, although noise at night can be a drawback. The dining experience is fantastic, with multiple delicious options and a beautiful breakfast room.
Rooms
9.0
I stayed in a one-bedroom apartment that was perfect - very clean and spacious.
Service
9.0
The staff went above and beyond to make my stay enjoyable. Special thanks to the barman and the reception staff for their hospitality.
Location
8.0
The hotel is located in the very tourist center of Florence, offering stunning views of the river and the Duomo's dome. However, noise from the street below can disturb the peace at night.
Dining
9.0
The dining experience was exquisite, with fantastic dishes served in an amazing room.
Facilities
9.0
The facilities at the hotel are top-notch, enhancing my overall experience.
Malcolm
United Kingdom,
June
2023
8.4/10
I stayed in the annex to the main building, which was very modern and immaculate with a wooden floor. The rooms were good, and the location is between everything you want to see on both sides of the Arno, offering a perfect balance of accessibility and peace in the city. The service was top-notch even though there is room for improvement in hospitality. Dining was a highlight with exceptional quality. If you want to be in the heart of the action and enjoy fine amenities, this hotel is a great choice.
Rooms
8.0
The rooms in the annex to the main building were good, very modern and impeccably clean with a lovely wooden floor.
Service
7.0
The hotel and its staff were able to provide us with everything we needed during our stay. They even helped me purchase last-minute tickets to Cinque Terre, but there is room to improve on the hospitality aspect.
Location
9.0
The hotel is in a perfect location for sightseeing, right near the Arno River, within walking distance to major attractions, and next door to the iconic Uffizi Gallery, providing a convenient and picturesque setting.
Dining
9.0
The dining experience was exceptional, especially the coffee, and the quality of furnishings in the rooms added a special touch to the meals. The roasted meats were a standout feature of the culinary offerings.
Facilities
9.0
The facilities were extensive and showcased the hotel's dedication to providing a luxurious experience for guests.
Steve
United Kingdom,
June
2023
8.4/10
The hotel's unrefined, older building provided a spacious room with much-needed air conditioning, offering a beautiful and restful refuge despite the tiny, ugly bedroom. The service was kind and friendly, making our stay comfortable. The location couldn’t be better, adjacent to the Uffizi Gallery, allowing easy access to major attractions. The dining experience was in a beautiful setting, and the facilities were satisfactory.
Rooms
8.0
The room was spacious with much-needed air conditioning, offering a beautiful and restful refuge.
Service
9.0
The service was kind and friendly, making our stay comfortable.
Location
10.0
The location couldn't be better, adjacent to the Uffizi Gallery, providing easy access to major attractions.
Dining
8.0
The dining experience was in a beautiful setting.
Facilities
7.0
Satisfactory facilities.
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